Skip to main content
Robase rewrites tracked links through our proxy and injects a 1×1 pixel into HTML bodies. You opt in per send:

Events fired

Both include the original email’s ID + recipient in the webhook data.

Privacy considerations

Open tracking relies on a 1×1 image. Some mail clients (Apple Mail Privacy Protection, ProtonMail) pre-fetch images, so email.opened fires even if the human never looked. Treat open rates as a relative signal, not absolute truth.
Click tracking is more reliable — it only fires on actual click-through. For GDPR / NDPR compliance, your privacy policy should disclose that you track opens/clicks in transactional email.

Turning it off per message

Never turn on click tracking for emails containing one-time tokens (password reset, magic link). The rewrite proxy changes the URL, which can invalidate tokens that are cryptographically tied to the URL.

Dashboard analytics

The dashboard aggregates opens / clicks by email, campaign tag, and time range. Filter by a tags[] value set at send time to see a specific campaign’s performance:
Then filter the dashboard by tag:campaign:launch-q2-2026.