Transactional SMS patterns

await pm.sms.send({
  to: trip.passenger_phone,
  from: 'SHUTTLERS',
  template: 'booking-confirmed',
  variables: {
    ride_type: trip.ride_type,       // e.g. 'Airport'
    time: trip.pickup_time_short,    // '10:00am'
    driver: trip.driver.first_name,  // 'Chidi'
    plate: trip.vehicle.plate,       // 'ABC 123 XY'
    ref: trip.reference,             // 'T-92413'
  },
}, `booking-${trip.id}-confirmed`);

Your {{.ride_type}} ride at {{.time}} is confirmed. Driver: {{.driver}}. Plate: {{.plate}}. Ref: {{.ref}}.

await pm.sms.send({
  to: trip.passenger_phone,
  from: 'SHUTTLERS',
  body: `Your ride is ${newStatus}. Driver: ${trip.driver.first_name}. Track: https://shut.ng/t/${trip.id}`,
}, `trip-${trip.id}-status-${newStatus}`);

const reminder = new Date(appointment.time);
reminder.setHours(reminder.getHours() - 2);

await pm.sms.send({
  to: patient.phone,
  from: 'HEALTHCO',
  template: 'appointment-reminder',
  variables: { doctor: appointment.doctor_name, time: appointment.time_short, clinic: appointment.clinic_address },
  send_at: reminder.toISOString(),
}, `appt-${appointment.id}-t2h`);

await pm.sms.send({
  to: order.phone,
  from: 'JUMIA',
  body: `Your order ${order.ref} has been delivered. Rate: https://jumia.ng/rate/${order.id}`,
}, `order-${order.id}-delivered`);